Support

Need help with one of our products?

We provide email-based support for active licences, setup assistance, billing questions, and general product guidance.

Support is provided Monday to Friday, excluding UK public holidays.

Customer support headset and chat icon illustration for ThePluginWorks support page

Before contacting support

Please include:

Product name

Website URL

WordPress version

Plugin version

Screenshots or error messages

A clear description of the issue

What we can help with

Installation and setup

Licence activation

Product configuration

Compatibility issues

Bug reports

Billing and renewals

Contact Support

Email: support@thepluginworks.com

Or use the form below and we will get back to you as soon as possible.